Privacy Policy ikis88 — Personal Data Protection for Malaysia Members

1 Introduction

Ikis88 ("we", "our platform") is an online casino platform operating to meet the entertainment needs of members in Malaysia. We understand that your privacy is a matter of the utmost importance, and we take this responsibility very seriously.

This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of personal information you provide to us when using the ikis88.org website, the ikis88 mobile app, or any related services.

This document is provided in Bahasa Melayu in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). It forms part of the overall agreement between you and ikis88, together with Terms and Conditions us.

2 Information We Collect

Ikis88 collects several types of information to provide you with the best possible service. The types of information we collect are as follows:

Information You Provide Directly:

• Full name as shown on your identification document
• MyKad identification number or passport number
• Date of birth for age verification of the 18+ requirement
• Current residential address
• Active email address
• Malaysia mobile phone number
• Bank account information for deposit and withdrawal purposes
• Identity verification documents for the KYC (Know Your Customer) process

Information Collected Automatically:

• Your device's IP address when accessing the platform
• Device type, operating system, and web browser version
• Login history and gaming session activity
• Platform usage data including games played and time spent
• Complete financial transaction records
• General geolocation data based on IP address

Below is a summary of the data types, purposes of collection, and their corresponding legal basis:

3 How We Use Your Data

The personal information we collect is used solely for legitimate purposes directly related to the operation of the ikis88 platform. Specifically, we use your data for the following purposes:

• Account Management: Creating, maintaining, and managing your user account, including the registration process, login, and identity verification.
• Transaction Processing: Processing your deposits and withdrawing your winnings accurately and securely to your registered bank account.
• KYC and AML Compliance: Meeting legal requirements related to Know Your Customer (KYC) and anti-money laundering (AML) as mandated by the authorities.
• Platform Security: Detecting, investigating, and preventing fraudulent activity, multi-account usage, and other security threats that may affect other members.
• Customer Support: Providing technical assistance and resolving complaints more efficiently when you contact our support team.
• Service Improvement: Analysing usage patterns to improve user experience, introduce new features, and optimise platform performance.
• Promotional Communications: Sending bonus offers, the latest promotions, and relevant platform news — provided you have given your consent.
• Responsible Gaming: Monitoring gameplay patterns to identify early signs of problem gambling and extend appropriate assistance to members in need.

4 Data Sharing With Third Parties

Ikis88 takes a highly cautious approach to data sharing. We do not sell or transfer your personal data to third parties for marketing purposes without your explicit consent. However, in the context of legitimate service operations, your data may be shared with the following parties:

• Payment Service Providers: Financial institutions and payment processors required to facilitate your deposit and withdrawal transactions. They are bound by strict confidentiality agreements.
• Game Software Providers: Our game partners who provide Live Casino, slots, and table games. Data shared is limited to what is necessary for game operations.
• Legal Authorities: Law enforcement agencies, regulatory bodies, or courts when required by Malaysian law or a valid court order.
• Security Technology Providers: Cybersecurity firms that help us detect fraud and protect the integrity of the platform.
• Auditors and Professional Advisors: Independent auditors, lawyers, or accountants who may require limited access to certain data in the context of their professional duties.

5 Data Security Measures

Ikis88 invests seriously in cybersecurity infrastructure to ensure your personal data is always protected from unauthorized access, leaks, or misuse. The following are the key security measures we implement:

• SSL/TLS Encryption: All communications between your web browser and ikis88 servers are protected with 256-bit SSL/TLS encryption, ensuring your data cannot be intercepted in transit.
• AES-256 Static Data Encryption: Personal data stored in our databases is encrypted using AES-256, the highest encryption standard in the industry.
• Two-Factor Authentication (2FA): 2FA is available for all member accounts to add an extra layer of security during the login process.
• Layered Access Controls: Only specifically authorised personnel may access member personal data, and all access is logged and continuously monitored.
• Regular Security Auditing: Penetration testing and security audits are conducted regularly by independent third parties to identify and address vulnerabilities.
• 24/7 Monitoring: Our security monitoring system operates around the clock to detect threats and suspicious activity in real time.

6 Cookies and Tracking Technologies

Like most modern digital platforms, ikis88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly.

Types of Cookies We Use:

• Essential Cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled as the platform will not function properly without them.
• Performance Cookies: Collecting information on how you use the platform — most frequently visited pages, time spent, and any errors that may occur — to help us improve our services.
• Functional Cookies: Saving your preferences such as language, display settings, and login information (if you choose to "remember me") to deliver a more personalised experience.
• Analytics Cookies: Helping us understand platform traffic and usage patterns in aggregate, anonymised form for continuous improvement purposes.

You may manage your cookie settings through your web browser at any time. Please note, however, that disabling certain cookies may affect the functionality and user experience of the ikis88 platform.

7 Data Retention Period

Ikis88 does not retain your personal data longer than necessary for the purposes for which it was collected, unless required by law to do so. Our data retention policy is as follows:

• Active Account Data: Retained for the duration your account remains active on the ikis88 platform and updated as required.
• Post-Account Closure Data: Basic account information and transaction records are retained for 7 years after account closure to fulfill anti-money laundering and tax reporting legal requirements.
• KYC Records: Identity verification documents are retained for 5 years after the business relationship ends, in line with AML/KYC compliance requirements.
• Security Logs: Access logs and security activity are retained for 2 years for fraud detection and investigation purposes.
• Marketing Data: Marketing preference information is retained until you withdraw consent or close your account.

8 Your Rights Under the PDPA

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by ikis88:

9 Children's Data Protection

The ikis88 platform is strictly for adults aged 18 and above. We do not intentionally collect or process personal data of individuals under the age of 18.

If we find that personal data of an individual under the age of 18 has been collected unintentionally, we will immediately take the following steps:

• Closing the account in question immediately without any prior notice.
• Permanently and securely deleting all related personal data from our systems.
• Reporting the case to the relevant authorities if necessary.

If you are a parent or guardian who believes your child has registered on the ikis88 platform, please contact our support team immediately via live chat so that prompt action can be taken.

10 Changes to This Privacy Policy

Ikis88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. When significant changes are made, we will:

• Updating the "Last Updated" date shown at the top of this page.
• Sending notifications to members via email or in-platform notices before changes take effect.
• Providing reasonable notice (at least 14 days) before significant changes take effect.

Continued use of the ikis88 platform after any changes take effect will be considered your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and stop using our platform.

11 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week directly from the ikis88 platform — the fastest way to get an immediate response.
• Email: [email protected] — for more detailed written inquiries, we guarantee a response within 1 to 2 business days.

For formal complaints regarding data protection, you may contact the Department of Personal Data Protection (JPDP) Malaysia at www.pdp.gov.my if you believe your rights under the PDPA have been violated.